Common Seller Challenges on GeM & Solutions

 

After the launch of GeM in the marketplace many new opportunities have arisen for the sellers – whether MSMEs, startups or big companies – to sell goods and services to government buyers. But many sellers are finding it difficult to operate on the platform. Following are some issues faced by them while using the platform.

1. Complicated Registration Process

Most sellers are finding it difficult to register and get verified because of documentation.

Solution: Have all required documents (PAN, GSTIN, Bank details) in hand prior to registration and adhere to GeM's official guidelines for easy verification.

2. Product Listing issues

Sellers are struggling to list products in the right gem product category list which is impacting visibility.

Solution: Check category options thoroughly and choose the most appropriate one for wider reach. Utilize clear descriptions, images and competitive pricing.

3. Intense Competition

Huge number of  sellers on the platform makes it difficult to stand out.

Solution: Provide competitive prices, have high quality standards and be a part of GeM's bidding and reverse auction process in order to gain an edge.

4. Order Fulfillment & Payment Delays

Early order fulfillment is important and sometimes payment delays can be irritating.

Solution: Avail GeM's open order tracking and make speedy delivery. Payments on GeM are government secured so transactions are not delayed.